FAQs
Can I order The Gym Kitchen products directly from this website?
Thanks so much for your interest in ordering directly from us. You can order our Ambient Grains & Lentils and High Protein Instant Noodle Pot ranges direct from our online store! Be sure to sign up to our newsletter to receive exciting announcements regarding new products you can get your hands on in our online store!
Our in-store ranges are only available at select supermarkets, such as Asda, Tesco, Morrisons, Sainsbury's, Co-op and Ocado. Please visit our store locator to find your nearest stockist.
Who should I contact if I have a complaint about one of your products?
Please contact our customer service team via hello@thegymkitchen.com and include as many details as possible about your complaint, including images of the item, use-by date and packaging. These details will help us investigate so to ensure all our meals remain to the highest standard.
How do I know where to find your meals?
Our product ranges are available at select supermarkets, including Asda, Tesco, Morrisons, Sainsbury’s, Co-op and Ocado. Please visit our store locator to find your nearest stockist!
What are Macros?
‘Macros’ is short for macronutrients: a term that refers to the 3 main food groups we all need for our bodies to functions. Carbohydrates: to fuel energy; fats: for absorbing vitamins, and proteins: to build and repair muscle. Our meals are balanced nutritionally to help you reach your macro needs. To learn more about Macro-counting, you can read our latest blog on the topic.
Can I freeze your products?
For best quality, we suggest that you do not freeze our Chilled Meals or Ambient Grains & Lentils – however, if you do decide to freeze please ensure they are thoroughly defrosted before consumption. Our High Protein Yoghurts are not suitable for freezing after purchase.
Are any of your products Halal?
Our Pancakes and Instant Noodles ranges are certified Halal. Whilst our other ranges are unfortunately not certified Halal, we do have ranges suitable for Vegetarians that may meet your requirements – such as our High Protein Yogurts and our Grains & Lentils.
Are any of your products Vegan/Vegetarian?
Our Grains & Lentils and Instant Noodles ranges are suitable for Vegan diets. Our High Protein Yogurts and Pancakes ranges are suitable for Vegetarians.
Are any of your products Gluten Free?
Our Sausages range is certified Gluten Free. Unfortunately, whilst many of our other products do not have gluten-containing ingredients, there is a potential risk of cross-contamination at production sites. All allergens are highlighted in bold on our product packaging, which you can use to inform your decision on whether it is suitable for you.
Are your Yogurts Lactose free?
Unfortunately no, our High Protein Yogurts are made from British Milk and do contain Lactose. All allergens are highlight in bold on our product packaging, and we have many other products that do not contain dairy which we would love for you to explore!