Delivery & Returns
UK ORDERS (EXCLUDING NORTHERN IRELAND)
CHRISTMAS DELIVERY DATES:
Place your order by Wednesday 18th December for guaranteed delivery by Christmas Day.
Please note that we will only be processing orders received by Monday 23rd December.
After Christmas, order processing will resume on Monday 30th December for the day.
Following the New Year, processing will recommence on Thursday 2nd January.
All orders will be sent Royal Mail 48hr Tracked (£2.99). Please allow 2-4 business days for your order to arrive.
Orders are processed Monday – Friday, excluding bank holidays. All orders after 3.30pm will be dispatched the next working day.
Delivery is free for all orders over £30.
ITEMS DAMAGED IN TRANSIT
If you take delivery of a package from us and the contents have been damaged in transit, we will exchange the damaged items without charge to you on the next available delivery date.
ITEMS LOST IN TRANSIT
If your order is lost in transit, we will refund your purchase and offer a replacement.
INCORRECT ITEMS
If we have sent you an incorrect item, please notify our customer services team as soon as possible. We will refund you for the product you originally ordered.
NEED TO CONTACT US?
If you have an issue with your delivery or an urgent query about your order, you can contact us at hello@thegymkitchen.com. Our customer services team will be happy to help you.